Our Systems

Environmental Services (Management)

When you partner with Hospitality Healthcare Services we provide to your facility a General Manager who is responsible for developing a partnership with you as our client. Our goal is to tailor your hospital’s environmental services department to meet the unique needs of your facility and the priorities of the hospital administration.

Our service includes ensuring that all aspects of administering the environmental services department exceed your expectations. Our goal is to ensure all aspects of environmental services department are administered with highest level of quality and patient satisfaction. Additionally we want our company’s service to be as seamless as possible, so that your organization feels like we are part of your team so that we may provide a higher level of service excellence.

Textile and Linen Services (Management) / Vendor Services

With Hospitality Healthcare Services Environmental Services management program we provide direct oversight of your textile and linen services department as well. While administering your linen program we ensure accurate ordering and distribution, soiled linen collection and cost containment. Our goal is to exceed your expectations so that you may provide to your guest the commitment to service excellence by tailoring your hospital or facilities needs. 

Whether you rent linen through a textile service provider or have your own textile service program in house, our management service program provides complete oversight of all operations.

Should you need textile services to be outsourced, Hospitality Healthcare Services has a preferred vendor in the textile service industry that we partner with to provide a cost effective highly quality linen service program for your facility.

Food and Nutrition Services (Management)

When you partner with Hospitality Healthcare Services we provide to your facility a General Manager who is responsible for developing your hospitals food services department into a well run, cost effective, customer focused program that sets your facility apart. We strive to make your facility unique while meeting the needs of your clientele. 

Our service includes administering the food services department so that your facility consistently exceeds your dietary expectations, providing complete satisfaction and peace of mind.

Janitorial and Housekeeping Services

When you partner with Hospitality Healthcare services we want you to feel comfortable in knowing that your facility is going to be well maintained. Our commitment to you as our client is to treat your business as if it were our own. We believe that the service that Hospitality Healthcare Services provides is a reflection of your business, and we want you to have the peace of mind in knowing that we are going to support all of your needs and preferences.

At Hospitality Healthcare Services we can provide Janitorial Services and/or Housekeeping support services to fit any organizations Janitorial Service needs.

Patient Transportation

Patient Transportation Hospitality Healthcare Services has a specialist Patient Transport Division that develops and  monitors its Patient Transport Program. While the primary responsibility of a hospital’s Patient Transport Department is the movement of   patients from point A to point B, at Hospitality Healthcare Services we recognize that the transporter delivers the first impression of the hospital (at admission) and the last impression (at discharge). Al- so, transporters have a unique opportunity to connect with patients on a deeper level due to the amount of time they spend with them. Thus, Hospitality Healthcare Services selects and trains transporters who embody safety, courtesy and professionalism delivered with caring and compassion…patient after patient. Positive patient transport experiences directly impact patient   satisfaction scores. We thoroughly train our Patient Transporters in infection control, safe handling procedures, proper body mechanics, lifting techniques, safety, hospitality, customer service, and patient scripting 

With the aid of our systems, you will decrease patient wait times in the ED and throughout the  facility, increase employee accountability, improve the overall efficiency of the Patient Transportation Program, and ultimately, increase patient satisfaction scores. 

Additionally, our Patient Transport Call Center software helps ensure optimal patient flow, with the objective of reducing the amount of time patients must wait.

Shared management of Patient Transport and Environmental Services creates valuable synergies:

Through technology, transporters automatically trigger a housekeeping discharge request to EVS even as the patient is wheeled out of the room. This initiates the cleaning process, speeds patient throughput, and relieves nursing of making the call to EVS.  EVS supervisors and management provide extra "sets of eyes" both on the Patient Transport dispatching screen, as well as on the transporting staff. EVS supervisors can assist in supervising transporters, particularly on night and weekend shifts. After transporter has left room EVS is notified immediately.  When census is low, transporters are trained to clean all Wheelchairs so each patient has a clean wheelchair when transported throughout the hospital or upon Discharge/Admission.

Grounds/Landscaping

Landscaping/Grounds Services even the most beautiful landscape designs quickly deteriorate if not properly maintained. Starting with detailed estimates and structured start up meetings, The Hospitality Healthcare Services  professionally trained staff will be prepared to handle every aspect of your landscape. Environmentally sound maintenance practices, professional water management, pro-active improvement advice, and extraordinary communications will be the foundation of your experience. Just as important, we sift through the emerging industry technologies for you and make only recommendations that are sustainable and will provide actual value to your hospital. In the end, your property’s outdoor space will look healthy and well-cared for,season after season.