POSITION TITLE: EVS/Linen/Landscaping OPS Manager


The OPS Manager of Landscaping/EVS/Linen Services provides support and oversight to the Landscaping/EVS/ Linen & Departments. The OPS Manager represents Hospitality Healthcare Services, LLC as the contract manager. This position assures that all Landscaping/EVS/Linen Services employees are customer friendly and provide quality services and products. This position directs and assists with orientation of new personnel, including Landscaping/EVS/Linen Services maintenance; maintains inventories of Landscaping/EVS/Linen supplies, determining and operating the department within the budget; maintaining and evaluating the documentation of all departmental functions, including employee related meetings and schedules, equipment maintenance and logs; hiring, scheduling, counseling and evaluating employees; conducting regular departmental meeting and in-services; participating in Infection Control, Quality Assessment and Improvement, Safety Committees and Department Head meeting as well as other pertinent committees; developing, implementing and monitoring of the department’s quality assessment and improvement plans; and performs other duties as assigned.


The OPS Manager of Landscaping/EVS/Linen services is directly accountable to the Chief Operating Officer/ Chief Executive Officer of the hospital assign and ultimately is accountable to the VP of Operations and Quality of Hospitality Healthcare Services.

SUPERVISORY RESPONSIBILITY : This position has the responsibility of reporting incidents, patient and/or employee issues, work related accidents, and anyone other unusual events to the VP of Operations and Quality.


Patients, Family, Physicians, Staff and Vendors


Every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties the incumbent will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is a logical assignment to the position. This position description does not restrict the right of management to assign or reassign duties and responsibilities with and without notice.


See performance appraisal section.

Experience Required: At least 2 years hospital/hotel and or industrial Landscaping/EVS/ Linen & management or supervisor experience.

Special Skills & Qualifications :

Must have strong interpersonal, oral and written communication skills. Effective human relations skills are required from interfacing with team members, all levels of staff, physicians, patients, families and other contacts. Must possess the ability to effectively function in a stressful environment. Must possess the ability to use the following equipment; Telephone/Overhead Paging System/Fax Machine/Calculator/Computer/Landscaping/EVS/Linen and Transportation Equipment.

Job Type: Full-time


Position: Director of EVS and Linen Services

Location: Yuma, AZ

Hospitality Healthcare Services is looking for a seasoned Director with strong people skills, financial capabilities and an ability to juggle multiple priorities. The right individual should be well organized with a strategic mind set, excellent interpersonal skills and the ability to manage multiple responsibilities.

Must have experience in coaching, mentoring and teaching; must be able to provide technical expertise. Responsibilities include monitoring and maintaining budgets and related financials, development, hiring and training of hourly staff members. Must be experienced in environmental services operation; ability to create a clean, healthy and comfortable environment.

The Director acts as the key driver in process improvement. This position requires contact with client within the facility. Relationship building is key; responsible for 75 plus full-time employees, 3 Managers & 2 Supervisors some flexibility is required as needed. This career opportunity offers a competitive salary, bonus and full benefits. This position is a full time position with which will include occasional evenings or weekends.

Position Summary:

Directs all housekeeping & Linen operations, at one unit. Supervises all cleaning personnel. Responsible for maintaining payroll records. Hires and trains unit personnel. Maintains customer satisfaction and good public relations.

Qualifications & Requirements:

Basic Education Requirement - Technical, Trade, or Vocational School Degree

Management Experience - 2 to 5 years of experience on Janitorial, Hotel or Hospital Preferred.

Hospitality Healthcare Services will require a background check and require a drug screen for this position.

Job Type: Full-time


Job Title: Hospitality Services Supervisor

Location: Camden, South Carolina

Job Summary: Performs cleaning in assigned areas following established schedules and using prescribed methods to ensure a clean, safe environment for patients, visitors and staff.


I. Position Specific Requirements

Performs All Assigned Tasks in a Professional manner in Order to Reflect the Highest Integrity of the Department. Maintains Flexibility with Schedule to Meet the Needs of the Facility.

Completes Work Assignments in a Timely Manner and Completes Assigned Work within a Designated Time. Wears Identification While on Duty, Uses the Computerized Punch Time System Correctly and Additional Time Keeping Systems as Required by the Department.

Responsible For Cleanliness of Entire Facility and/or Facilities Assigned. Scheduling Employee Work Schedule, Reassigns Workloads. Makes Sure All Areas Are Covered 100% of the Time.

Assists the Hospitality Healthcare Services General Manager in Completing Performance Evaluations.

Conducts Orientation and Ongoing Training For Departmental Personnel to Include; New Equipment, New Policies and Procedures. In Addition to Recording Training of New Employees and Retraining of Existing Staff.

Assists with Timecard Record Keeping and Ensures Accuracy. (As Needed)

Responding to Emergency Needs.

Carries and Delivers Supplies, While Ensuring Supply Orders are 100% Delivered and Accurate.

Communicates Well with Manager and Director, Reporting Problems with Equipment, Supplies or Procedures; Requests Assistance as Appropriate.

Consistently Exhibits Appropriate Phone Protocol (e.g. Answers Phones Promptly, is Courteous and Helpful)

Consistently Contributes to the Team (e.g. Assist Co-Workers When Need is Observed or Upon Request, Offers Constructive Suggestions Rather than Complaints)

Consistently Displays Cheerful and Positive Attitude and Encourages Hospitality Healthcare Services Staff to Remain Positive.

Participates, as Appropriate in Department’s Performance Improvement and Infection Control Programs By Measuring, Assessing, and Improving Performance in Order to Impact the Overall Quality of Cleanliness of the Facility.

Assists in Development and Implementation of Departmental Policies and Procedures and Standards of Work.

Assists the Hospitality Healthcare Services Manager in Developing the Departments Annual Budget. (As Needed)

Maintains a Current Inventory of Supplies and Equipment and Ensures Supply Levels are at and Adequate Level.

Maintains Proficiency in all Techniques and Equipment Used by the Hospitality Healthcare Services.

Ensures that Quality Standards are Met, by Inspecting Completed Work.

Makes Recommendations to the Hospitality Healthcare Services General Manager For Changes in Supplies, Equipment, or Procedures to Improve Safety and Patient Care or to Reduce Cost.

Maintains Good Working Relationship with Other Departments,Investigates, Documents and Reports All Unusual Occurrences to the Hospitality Healthcare Services General Manager.

Ensures that Patient Care Units are Adequately Stocked with Linen. (As Needed)

Ensures All Equipment is Tested Regularly.

Represents and Participates in Committees and Task Forces as Assigned by the Hospitality Healthcare Services General Manager. Assigns Staff Duties as Required By The Needs of the Hospital/Facility While Making Sound Judgment in Regards to the Allocation of Employee’s Time.

Knowledge and use of Chemical Designated for Cleaning Purposes. Attends Staff Meetings as Required by the Department.

Participates in QI Meetings By Providing Feedback Concerning Job Functions.

Assist with Scheduled Set Ups and Moves as needed.

Performs other Duties as Requested and/or Assigned.

II. Professional Requirements

Meets Dress Code Standards and Enforces Dress Code Standard for Hospitality Healthcare Services.

Works at Maintaining a Good Rapport and a Cooperative Working Relationship with Physicians and Hospital Staff. Represents the Organization in a Positive and Professional Manner.

Resolves Personnel Concerns at the Department Level, Utilizing the Grievance Process as Required.

Ensures Compliance with Policies and Procedures Regarding Department Operations, Fire Safety, Hazardous Materials and Waste and Infection Control.

Communicates the Mission, Ethics and Goals of the Facility as well as the Focus Statement of the Department.

III. Customer Service Requirements

During Customer Interactions Demonstrates a Friendly Demeanor. Provide Competent Efficient Service. Anticipate Customer Needs and Assists with Customer’s Needs. Provide Explanations in Terms in which Customers can Understand. Inform Customers of What You May Be doing in Regards to Their Care. Demonstrate Empathy Towards the Customer and Their Situation,Provide Constructive Feedback. Always Maintain a Professional Attitude and Assure Questions are Answered or Forwarded to the Appropriate Party.

IV. System Wide Requirements

Maintains Compliance with Regulatory Requirements, Including all State, TJC/DNV and Federal Regulations in their Area of Practice.

Has Demonstrated an Awareness and Implementation of National Patient Safety Goals as Applicable in their Area of Practice.

Demonstrates and Takes Responsibility for Workplace Safety to Avoid Injury to Self and Others. Exhibits Knowledge Regarding the Hazard and Industry Reporting Procedures, Reports Safety Hazards Immediately to Appropriate Person.

V. Policy and Procedures

Attends and Participate in In-Service Education Programs to Include Department Meetings as required to Maintain Competency. In Addition to Mandatory In-Service Programs Required by TJC/DNV (Fire Safety, Electrical Safety, and Infection Control).

Assumes Responsibility for Punctuality and Appearance.

Adheres to Knowledge of Department Specifics Regarding the Environment of Care.

Understands and Adheres to Ethical Code Concerning Confidentiality of Patients.

Completes Annual Health Screenings. (As Needed)

Greets All Patients, Visitors and Physicians in a Friendly and Courteous Manner, Providing Information and Assistance as Appropriate. Communicates with Other Personnel/Departments in a Professional, Caring and Effective Manner. Shares Ideas/Suggestions that will Contribute to Improving the Quality of Patient Care/Service. Pro-Active in Dealing with Patient Problems/Complaints.

Job Type: Full-time

Salary: $13.00 to $14.00 /hour